FAQ

Do you ship worldwide?

Yes, we ship worldwide!

Do you accept any currency?

Yes we accept accept any currency, even the currencies that are not listed in our “Currency” tab.

What are the shipping costs?

The shipping costs are different for each country, you can easily see the shipping costs at the checkout after filling in your address. Please note: Import duties, taxes and custom fees may apply(not always). These charges are always the responsibility of the customer and must be paid.

What is the delivery time?

Since everything is custom made, we need around 2-6 weeks to ship. Once shipped, arrival time of packages may vary from country to country. The Netherlands: 1-2 working days Europe: 3-5 working days US and the rest of the world: 3-5 working days. TA Customs cannot be held accountable for carrier delays or delays caused by holidays, meteorological conditions, customs inspections and other circumstances that are irrelevant to our control.

Can I return my order?

For detailed information about cancellations, please refer to our "Shipping & Returns" page.

I want to have a custom design made.

Thank you for being interested in a custom design. You can easily submit your request on our “Custom request” page. Please explain your wishes as clearly as possible.

When my order is shipped, will I receive a track and trace number to follow my package?

Yes, as soon as your order is shipped you will immediately receive an automatic track and trace email to follow your order.

Are the custom shoes durable?

Yes, our custom shoes are made with the best products on the market. All shoes are 100% waterproof and scratch resistant. They are of course custom made shoes, so we recommend treating them nicely.

Are the custom made shoes authentic?

Yes, all the shoes we use are 100% authentic. Every treatment on the shoe is custom made.

My question is not listed.

No worries, we will answer all your other questions through our customer service. Email: info@ta_customs.nl | Instagram message: @ta_customs | Whatsapp: +31622801734

Can I cancel my order?

Yes, it’s possible to cancel your order. Only WITHIN 48 hours. After the 48 hours we immediately source the materials needed for the custom shoes and the base shoes in the ordered size.

Catalog

Account

Search

FAQ

Yes, we ship worldwide!

Yes we accept accept any currency, even the currencies that are not listed in our “Currency” tab.

The shipping costs are different for each country, you can easily see the shipping costs at the checkout after filling in your address. Please note: Import duties, taxes and custom fees may apply(not always). These charges are always the responsibility of the customer and must be paid.

For detailed information about cancellations, please refer to our "Shipping & Returns" page.

Thank you for being interested in a custom design. You can easily submit your request on our “Custom request” page. Please explain your wishes as clearly as possible.

Yes, as soon as your order is shipped you will immediately receive an automatic track and trace email to follow your order.

Yes, our custom shoes are made with the best products on the market. All shoes are 100% waterproof and scratch resistant. They are of course custom made shoes, so we recommend treating them nicely.

Yes, all the shoes we use are 100% authentic. Every treatment on the shoe is custom made.

No worries, we will answer all your other questions through our customer service. Email: info@ta_customs.nl | Instagram message: @ta_customs | Whatsapp: +31622801734

Yes, it’s possible to cancel your order. Only WITHIN 48 hours. After the 48 hours we immediately source the materials needed for the custom shoes and the base shoes in the ordered size.

Reviews

FAQ

Yes, we ship worldwide!

Yes we accept accept any currency, even the currencies that are not listed in our “Currency” tab.

The shipping costs are different for each country, you can easily see the shipping costs at the checkout after filling in your address. Please note: Import duties, taxes and custom fees may apply(not always). These charges are always the responsibility of the customer and must be paid.

For detailed information about cancellations, please refer to our "Shipping & Returns" page.

Thank you for being interested in a custom design. You can easily submit your request on our “Custom request” page. Please explain your wishes as clearly as possible.

Yes, as soon as your order is shipped you will immediately receive an automatic track and trace email to follow your order.

Yes, our custom shoes are made with the best products on the market. All shoes are 100% waterproof and scratch resistant. They are of course custom made shoes, so we recommend treating them nicely.

Yes, all the shoes we use are 100% authentic. Every treatment on the shoe is custom made.

No worries, we will answer all your other questions through our customer service. Email: info@ta_customs.nl | Instagram message: @ta_customs | Whatsapp: +31622801734

Yes, it’s possible to cancel your order. Only WITHIN 48 hours. After the 48 hours we immediately source the materials needed for the custom shoes and the base shoes in the ordered size.

Reviews

Search for the product you are looking for

My account

Ready to ship

Custom request

Customer service

Payment methods

My account

Ready to ship

Shoes

Accessories

Custom request

Customer service

Payment methods