The Seller is obliged to protect the confidentiality of personal data and the privacy of the users of the online shop. The Seller will only use the personal information collected to provide the services it offers. The Seller respects the confidentiality of the personal data and the privacy of the users of the online shop, and will therefore take the necessary steps to protect them against possible violations and abuses. Users’ personal data is one of the areas to which the Seller takes extraordinary care and attention, knowing the sensitive nature of this area.

 

Use of personal data

For the purpose of providing the services it offers, the Seller collects, manages, processes and stores the following personal information:

– name and surname

– delivery address

– name of the company or legal entity (if the user is a legal entity)

– tax number of the legal person (if the user is a legal person)

– email address (username)

– phone number

– country of residence

– other information that the user voluntarily fills in the forms of the web store

– other information that the user later voluntarily adds to his profile.

The Seller is not responsible for the correctness, completeness and topicality of the information entered by the user.

Cookies and IP addresses

At the beginning of each visit to the online store, the Seller assigns each user a cookie for identification, to check the shopping cart and to ensure traceability. Cookies are only stored in the memory of the server for the duration of the visit to the online store and are deleted after one hour of inactivity. The Seller may also store some permanent cookies on the user’s computer or device, such as the encrypted user identification number to identify the user on the next visit to the online store or the product review, which allows the user to know which items he has already rated, and indirectly also external cookies from Google Analytics that serve to analyze the website visit. The Seller may use this data in an anonymous summarized form for statistical analysis purposes. For the purpose of online security, the Seller also collects IP addresses from which the users access the online store.

Confidentiality Statement for User’s Personal Data and Privacy

In accordance with the regulations on the protection of personal data, the Seller is obliged to protect the personal data of the users of its online store. Under no circumstances will the Seller provide any personal or other user information to a third party and will not allow a third party to access personal or other user information without the express consent of the user, unless requested to do so by the national authorities, if such an obligation is laid down by law or if it is believed in good faith that such action is necessary for proceedings before courts or other governmental authorities and for the protection and exercise of the Seller’s legitimate interests.

All personal and other information that the user will provide when registering in the online store, as well as when ordering and purchasing products, including the content of orders, will be protected in accordance with the regulations on the protection of personal data. The Seller will only contact the Buyer by means of distance communication if the Buyer expressly does not object. Promotional emails will contain ingredients that will be clearly and unambiguously labeled as advertising messages, the sender will be clearly identified, promotions, special discounts and other marketing techniques will be clearly marked as such with clearly defined conditions of participation in them, can opt out of receiving advertising messages, the Buyer’s wish not to receive advertising messages will be expressly respected by the Seller. The Seller may use data in an anonymous summarized form for statistical analysis purposes. The confidentiality of personal and other user information will not be violated in any way.

The Seller will only keep the personal information of users in the collection of personal data for the period strictly necessary to fulfill the purpose for which the personal information is collected and managed.

For the Delivery Service, the Seller will only provide the necessary information for the delivery of the products purchased in the online store (information about the recipient and the address for delivery). The Seller will contact the user by e-mail if it is necessary for the execution of the purchase in the online store, and via the contact telephone number only if there is a problem during the process of registration or making a purchase in the online store.

Implementation of the privacy policy

In accordance with the Personal Data Protection Act, the Seller has the protection of personal data in accordance with the Rules for the Protection of Personal Data.

All permanent or part-time employees of the Seller who have access to personal and other user information are aware of the provisions of the Rules for the Protection of Personal Data and the duty to protect personal and other data, and are obliged to abide by these provisions regarding protecting the confidentiality of personal data and the privacy of online store users. The duty to protect personal and other data is effective in time even after the relationship with the Seller has ended.

Registered users can stop using the online store at any time and revoke their registration. By doing so, they must notify the Seller of the cancellation of the registration by means of a written statement. Before making a declaration of cancellation of registration, the User must settle all outstanding obligations arising from the purchases made in the online store. The Seller will also protect the confidentiality of personal data and the privacy of the users of the online store under this Privacy Policy in the event of the cancellation of the registration.